- You can inform us about the item you wish to return by-
calling us on +971 4 280 2604, or
using the chat option available on the website.
Messaging on our WhatsApp number-056 537 6899
- Return/Exchange can only be requested within 2 days from date of delivery after which no claim will be entertained.
- Only defective items will be returned and hence refunded.
- A defective item will be refunded only after inspection at MafeeMushkil office. This process will take around 5 working days.
- Your amount will be refunded to your bank account or credit card within 5 working days.
- The item being returned should be in perfect condition with original tags. Any damage to the product or packaging will make it ineligible for a return.
- If you change your mind after the purchase, the product can only be exchanged for any other product on the MafeeMushkil website for equal or greater value.
- There will be no returns/ exchange on SALE products.
- If you wish to return/exchange an item from KSA, please follow the below steps
- Take pictures of the item to be returned and send it to Mafeemushkil’s Whatsapp number
- We will check pictures to approve for return.
- Once approved, you can pack the items back in the original box and send it to our address through your local postal office.